Effective Date: 15th of September 2025
Welcome to Broadlake (“we”, “our”, or “us”). We are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Irish Data Protection Acts. This Privacy Policy outlines how we collect, use, and protect the personal data you provide to us through our website: https://www.broadlake.ie

1. WHO WE ARE
Broadlake is a company operating in Ireland. Broadlake is a company operating in Ireland. We partner with our business’s by leveraging our experience, people, and proprietary tools to achieve our vision & ambiton. We seek to unleash the potential to thrive at a new level of excellence while improving the lives of the customers, colleagues, and communities we serve. 

Website: https://www.broadlake.ie

We are the data controller for the purposes of this Privacy Policy.

2. WHAT INFORMATION WE COLLECT
We may collect and process the following personal data:

• Contact Information: name, email address, phone number.
• Technical Data: IP address, browser type, operating system, device information, and browsing behaviour.
• Usage Data: pages visited, time spent on pages, clickstream data.
• Cookies and Analytics Data: via tools such as Google Analytics (see Cookie Policy for more).

3. HOW WE USE YOUR INFORMATION
We use your data to:

• Respond to your enquiries.
• Send important service updates or communications.
• Improve our website and services.
• Comply with legal obligations.

4. LEGAL BASIS FOR PROCESSING
We rely on the following legal grounds:

• Consent: for contact form submissions, newsletter sign-ups, or where explicitly granted.
• Legal obligation: to comply with applicable EU regulations.
• Legitimate interest: to enhance user experience and security.

5. DATA RETENTION
We will retain your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law.

6. SHARING YOUR INFORMATION
We do not sell your data. At Broadlake, we take great care in how your personal data is utilised. In certain cases, we may share your data with trusted third parties, including but not limited to:

• IT service providers: for hosting and maintenance.
• Legal or regulatory bodies: if required. We may share your information with regulatory bodies or law enforcement where required by law, such as in cases of compliance with healthcare regulations or other statutory obligations.
• Within our business group: We may share your personal data within our group of companies. This is to ensure that we can provide a seamless and coordinated service across all areas of our business where necessary. We remain committed to ensuring that your data is handled securely and in compliance with data protection regulations.
• Others with Your Consent: If you have provided explicit consent, we may share your data with other third parties as necessary.

All third parties are subject to strict data processing agreements.

7. YOUR DATA PROTECTION RIGHTS
Under GDPR, you have the right to:

• Access your personal data.
• Request correction or deletion.
• Object to processing.
• Restrict data processing.
• Request data portability.
• Withdraw consent at any time.

To exercise any of these rights, email us at: letstalk@broadlake.ie

8. DATA SECURITY
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

9. INTERNATIONAL TRANSFERS
Your personal data is primarily stored and processed in the European Economic Area (EEA). If we transfer data outside the EEA, we ensure it is protected under appropriate safeguards.

10. COOKIES
Our website uses cookies to enhance user experience. For more details, please see our Cookie Policy.

11. THIRD-PARTY LINKS
Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

12. CHANGES TO THIS POLICY
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

13. CONTACT US
If you have any questions or concerns about this policy or how your data is handled, please contact:

Broadlake Email: letstalk@broadlake.ie

If you are not satisfied with our response, you have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland: 

Web address: www.dataprotection.ie
Telephone: (01) 765 01 00 / 1800 437 737
Postal Address: Data Protection Commission, 6 Pembroke Row, Dublin 2, D02 X963, Ireland

By using our website, you consent to the collection and use of your information as described in this Privacy Policy